Proofread your message and click on send. You will always have a third-party seller who is selling their items directly from an Amazon warehouse but is not sold or produced by Amazon. Sign in . You will find the details of the product you ordered and the seller’s information at the end. To contact a third-party seller, do one of the following: Go to the product listing on Amazon.com and click the third-party seller's name. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Note that you must be concise so as not to exceed the 4000 characters. Help for Amazon Sellers If you are already a seller, sign in to search all of our help content and self-service tools. Shipping carrier information, Account Settings The seller will mostly respond to your question sooner than you anticipate. You can also ask about your purchase even after your order through Amazon. Depending on your issue, we'll help you contact the seller if necessary. Go to the official Amazon website and log-in with your details. Contact us to learn how you can register as seller on Amazon.in or contact Seller Support if you're already selling on Amazon.in. If you choose the other question option, you will also click on ‘write message’ where you will compose a message that states your inquiry. Click on the label to see the options displayed. If the seller's listing is eligible for Amazon Prime, Amazon Customer Service will handle any issues related to the order. When you have a problem with any item purchased, there are two things to first consider in terms of who is selling the product. If you don't hear from the seller within 2 days, go to. En passant votre commande, vous acceptez les Conditions générales de vente d’Amazon. Choose the option that best suits your inquiry from the drop-down menu. Not selling on Amazon yet? Related Read: How to Return Books To Amazon. Step 1: Sign in to your Amazon Seller Account Step 2: Select ‘help’ (top right) > get support> then choose what your problem is associated with. After choosing the label that describes your inquiry, select a subject. If you want to attach a file or image of the product to make the seller fully aware of the problem, click the ‘Add Attachment’ option, and send the message. You will also find a label that reads select a subject. Autres options. Besoin d'aide pour acheter sur Amazon Business | … Apart from just purchasing items on Amazon, you can also contact different sellers for help using the following steps. You will have four options to display from (including shipping, product customization, returns and refund policy, and other questions). Most times, customers may want to contact their sellers on Amazon for one form of reason or the other. Click on ‘Orders,’ and it will display the list of all the transactions and orders you have completed on Amazon. If you choose the other question option, you will also click on ‘write message’ where you will compose a message that states your inquiry. Go to ‘amazon.com’ and ‘log-in’ to your account. First is to go to the product listing and click on ‘Third-Party Sellers Name.’ The second method is to go to your orders. On the other hand, you have an item that is packaged and shipped directly from an Amazon warehouse and is sold by Amazon. Click on the label to see the options displayed. Please select what best describes the information: Thanks! De même, tout seller Amazon peut entrer en contact avec ce service dans de nombreuses situations. Get started ; Tasks & tools ; Shipping Overview ; Selling on Amazon Video Tutorials ; Reference ; Policies, agreements, and guidelines . Related articles. Step by Step: How to Outsource eCommerce Website Development Right, What is an Amazon Courtesy Credit and How to Get It. Most orders placed with Sellers are covered by our A-to-z Guarantee. Add or edit payment methods, Carrier Info Amazon attribue donc à vos produits éligibles au service Expédié par Amazon le badge Prime, ce qui les place parmi les premiers articles visibles par des millions de clients fidèles, y compris lors du Prime Day, l'un des plus grands événements commerciaux organisés par Amazon. The seller will help you based on what the issue is. Password. If you need help with your purchases or orders on Amazon.co.uk, please do not use this form and contact Customer Service. En-savoir plus. You can quickly contact sellers using two different methods. First is to go to the product listing and click on ‘Third-Party Sellers … Amazon customer service handles critical problems on behalf of high-ranking sellers. Select on the ‘Name of the Seller’ option, and it will display a box with a label to ask a question. Contact Amazon Seller Support. Most times, customers may want to contact their sellers on Amazon for one form of reason or the other. A box with a question will pop out. Aide pour les vendeurs Amazon Si vous êtes déjà vendeur, connectez-vous pour effectuer une recherche sur l'ensemble de notre contenu d'aide et de nos outils en libre-service. You also need to know how to contact sellers for different purposes like price inquiry, warranty, about an order, and many more specific inquiries. In most cases, you'll receive a reply much sooner. Exchange or return items, Manage Prime And it will automatically transfer your question to the most qualified personnel to answer it. You will find your account on the homepage, click it and go to your orders. Help for Amazon Sellers If you are already a seller, sign in to search all of our help content and self-service tools. You will have two options to choose from either order I placed or item for sale. Amazon is one of the most excellent online e-commerce sites that offers products at exceptional prices. If you experience a problem with an order, you may be eligible to receive amazon courtesy credit. To attach a file or image, you will click on ‘Add Attachment,’ then click ‘Send’ to send your message. Your Orders You will only see the “Get help with order” button if the seller handles their shipping, instead of doing it through Amazon. Amazon et COVID-19 Questions fréquentes sur les commandes Rechercher dans la bibliothèque d'aide Saisissez quelque chose, comme « question concernant des frais » Select a subject category that applies to your inquiry. Select the name of the brand that the product was sold by. Whatsoever be the problem you are having with a product you purchased, there is a well-structured system put in place by Amazon where the issue can be resolved amicably. The order page will display all the list of orders you have ever placed on Amazon. Wait for at least two working days for the seller to respond to your question. If you successfully followed the steps, you will receive a mail that is associated with your Amazon account. To achieve this, you can contact the seller any day any time either before or after the delivery using the following steps: Go to the official Amazon website and log-in with your details. Save my name, email, and website in this browser for the next time I comment. Get started selling on Amazon ; Manage your account settings ; Shipping overview ; Selling on Amazon Video Tutorials ; Reference ; Policies, agreements, and guidelines . To achieve this, you can contact the seller any day any time either before or after the delivery using the following steps: In cases where you don’t fully understand the product description or listings that are listed by the sellers, you can quickly contact the sellers for more clarification. Select the department you want to search in. Le développement de la clientèle Prime peut entraîner une augmentation des ventes. Contact Amazon Seller Support. Step 3: After you click any one of the above two options, you will be redirected to a detailed page, which has a search bar and a list of common questions as hyperlinks. Amazon will help you contact the seller if it’s the seller who handles the transactions. Oui, je suis un client Amazon Business. To do this, follow the instructions below. Type above and press Enter to search. If it exceeds this, it will not be accepted. To contact a third-party seller, do one of the following: Go to the product listing on Amazon.com and click the third-party seller's name. On every completed order, you will see the name of the seller that sold it. Sign in to your account. Le contact Amazon pour acheter sereinement . Examples of personal or sensitive data include names, addresses, telephone numbers, or email addresses. However, if the item was sold and shipped by a third-party seller, there are different ways to contact that seller. Click the, Go to Your Orders, find your order in the list, and click, Please give sellers 2 days to respond. You will see a box with a caption ‘Have a question for____?’ and a yellow button that says, ‘Ask a Question.’, Select the yellow button that says Ask a Question, You will be asked to state whether it is about an order you have already placed or it’s an item for sale, See the dot that states that this question pertains to an item for sale. Click on the seller’s name. Locate your order and click on Invoice at the right side. To contact a Seller requesting an invoice for an item "Fulfilled by Amazon: Go to Your Orders. Non, je ne suis pas un client Amazon Business. Account settings . You will also find a label that reads select a subject. The best way to get support is to contact the support team within Amazon Seller Central. If you’re not able to resolve the problem, Amazon’s customer support system will help you. Go to the Amazon App and log in with your details. Track or cancel orders, Returns & Refunds You will see a box where you will compose a 4000-character message. Contacter Amazon Business. Click on Request invoice on the drop-down menu. Contacter Amazon. Vendre sur Amazon Business. Press Esc to cancel. Client Amazon Business Vous êtes déjà un client Amazon Business? If the tracking number starts with "TBA", or your order is shipping with "AMZL_US", see, This isn't the information I was looking for, Top subscription boxes – right to your door, About Deliveries from Amazon Logistics (AMZL_US), © 1996-2020, Amazon.com, Inc. or its affiliates. Pour gagner du temps au téléphone connaissez le numéro et la date de la commande Amazon: ces informations vous serons demandées par le service client ou le service après vente Amazon. There's a problem loading this menu right now. Click on the product page of the item you have a question about, You will see an option that says, ‘Sold by ____ and fulfilled by Amazon’. Le 0800947715 est le numéro permettant de contacter Amazon seller central. To attach an image or file of the product you are contacting the seller for, click on the ‘Add Attachment’ option. All items shipped directly by Amazon are handled by Amazon customer care representatives. A box with a label ‘ask a question’ will pop up, click on it and ask your question. The process of contacting a seller on Amazon has been made a lot easier and straightforward. Ce numéro de téléphone non surtaxé permet de contacter directement un conseiller du service client d'Amazon sans appeler un serveur vocal. Nous utilisons des cookies et des outils similaires pour faciliter vos achats, fournir nos services, pour comprendre comment les clients utilisent nos services afin de pouvoir apporter des améliorations, et pour présenter des annonces. Dans tous les cas, ils pourront avoir tous les éclairages dont ils ont besoin. Thermomètre Frontal Adulte IDOIT Thermometre Infrarouge avec Alerte Fièvre 2 en 1 Thermometre s… If you are already selling on Amazon.co.uk and have a question about your existing seller account then please contact the Seller Support (log-in required) Fields marked * are required Third-party sellers handle customer service for orders shipped directly from them, unless the order is eligible for Amazon Prime. Email address. In this article, you will learn how to contact a seller on Amazon. Amazon.fr: contact. Please enter your information in the fields below, and we will follow up with you shortly. So, choose the respective option. Personal or sensitive data is not necessary to complete this survey. Open the order you have a problem with. Contact seller | Leave seller feedback | Message center Con-Tact Brand - 20F-C9A952-06 -C9A952 Creative Covering Self-Adhesive Vinyl Drawer and Shelf Liner, 18'' x 20', White 4.4 out of 5 stars 156 we'll use this information to improve our online Help. There are different sellers that sell products too on Amazon. Register now for up to three months free trial. Help / Contact Amazon. Account settings . Veuillez consulter notre Notice Protection de vos informations personnelles, notre Notice Cookies et notre Notice Annonces publicitaires basées sur vos centres d’intérêt. Click on the option, and it will display two options (an order I placed and an item for sale) select accordingly. Click the Ask a question button. Contact Amazon Seller Central sign in help; Sign in to use the tool and get personalized help (desktop browser required). While we're unable to respond directly to your feedback, You will have four options to select from (including shipping, product customization, returns and refund policy, and other questions). Seller Central from Amazon Services Europe. You have to be specific about your issue that you are facing in the Seller Central. If you select the shipping question, click on the ‘write Message’ option. Découvrez comment être vendeur sur Amazon, et réalisez vos objectifs commerciaux facilement. Cancel or view benefits, Payment Settings Then select orders on the home page. You can quickly contact sellers using two different methods. Change email or password. Go to Your Orders, find your order in the list, and click Problem with order. You are expected to describe your problem within 4000 characters concisely. Click on the specified order and the name of the seller. On the storefront of each seller, there is a contact option that you can use to get more information about a particular product. Followed the steps, you may be eligible to receive Amazon courtesy credit way to get it serveur... Policy, and other questions ) resolve the problem, Amazon customer service for orders directly! Thermometre s… contacter Amazon Business be eligible to receive Amazon courtesy credit a label ask! Générales de vente d ’ Amazon invoice at the end that is associated your! 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